Policy

Grievance Redressal

SEBI Registered Research Analyst · Reg. INH000021410

We are committed to resolving any grievances or complaints in a timely and transparent manner. This policy outlines the grievance redressal procedure for clients and users of our research services.

Our Commitment:

  • We take all complaints seriously and will address them promptly.
  • We are committed to fair dealing and transparent communication.
  • All grievances are handled in accordance with SEBI guidelines and regulations.

Grievance Redressal Procedure:

1

Submit Your Grievance

Write to us at grievance@vimulsinh.in with details of your complaint. Please include your name, contact information, and a clear description of the issue.

2

Acknowledgment & Resolution

We will acknowledge your complaint within 2 business days. We aim to resolve all grievances within 7 business days of receipt.

3

Escalation to SEBI SCORES

If your grievance is not resolved within 30 days, you may escalate it to the SEBI SCORES portal at scores.sebi.gov.in.

4

Online Dispute Resolution (ODR)

As a final option, Online Dispute Resolution (ODR) under SEBI is available for resolution of disputes.

Contact Information:

SEBI Contact:

Important Notes:

  • Please keep your client ID or reference number handy when filing a grievance.
  • We recommend submitting your grievance in writing via email for proper tracking.
  • All communications will be maintained as per SEBI record-keeping requirements.

We are committed to resolving your grievances fairly and transparently.

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